SHIPPING & RETURNS
SHIPPING POLICY
Shipping Methods
We offer shipping services through reputable logistics companies such as UPS, FedEx, and DHL.
Shipping Costs
Free standard shipping for orders over $50.
Standard shipping costs $5.99, expedited shipping costs $15.99.
International shipping costs will be calculated based on destination and package weight.
Packaging
We use eco-friendly materials to securely package all items.
Extra protection is provided for fragile or special items.
Processing and Shipping Time
Order processing time is typically 1-2 business days.
Standard shipping takes 3-5 business days, expedited shipping takes 1-3 business days.
Tracking and Updates
After shipment, we will send a package tracking number via email.
You can check the status and progress of your order on our website at any time.
International Shipping
We support international shipping to multiple countries.
International orders may incur additional customs duties and taxes, which are the responsibility of the buyer.
Returns and Exchange Policy
If you are not satisfied with your purchase, we offer a return or exchange service within 30 days.
For details, please refer to our Return Policy.
Special Circumstances
Holidays and extreme weather conditions may affect shipping times, and we will notify you via email in a timely manner.
RETURN & EXCHANGE POLICY
Return Policy
If you are not satisfied with your purchase, you can apply for a return within 30 days of receiving the item.
The item must be in unused condition and in its original packaging.
When returning, please provide the order number and proof of purchase.
Exchange Policy
If you need to exchange an item, please contact us within 30 days of receiving it.
The item for exchange must be in unused condition and with its original packaging.
Exchanging an item may require additional shipping fees, depending on the item being exchanged.
Refund Process
Once we receive the returned item, we will process the refund within 5 business days.
The refund will be issued to the original payment method.
Special Circumstances
Customized or special promotion items may not be eligible for returns or exchanges.
If an item is damaged during shipping, please contact us promptly for resolution.